White Paper/Report
Consumer Perspectives on Telehealth
The future of healthcare is virtual. As the data included in this analysis show, the COVID-19 pandemic has succeeded where earlier initiatives have failed: to get a majority of users try a virtual healthcare visit of some kind. Across all specialties, everyone has dipped their toe into the telehealth pool. Along with changing attitudes to working from home and online education, this may be COVID-19’s longest lasting legacy.